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Suggestion Mining from Hotel Reviews
End-to-end NLP pipeline for detecting actionable suggestions in high-star hotel reviews. Benchmarked TF-IDF, DistilBERT, and Qwen 2.5, fine-tuned DistilBERT with threshold optimisation, and applied BERTopic clustering to surface service improvement insights.
Python BERT Qwen 2.5 BERTopic scikit-learn PyTorch
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